SAYING WHAT YOU MEAN
1. Stay focused on the current topic.
Sometimes it is tempting to bring up past work issues or topics when discussing something current. Unfortunately, this often clouds the issue and makes finding mutual understanding and a solution to the current issue less likely.
2. Listen carefully to what others say.
In the workplace, people often think they're listening, but are really thinking about what they're going to say next when the other person stops talking. Truly effective communication goes both ways. While it might be difficult, try really listening to what others are saying.
3. Try to see the other point of view.
In most workplace situations, people want to feel that they have been heard and understood. They talk about their point of view to get fellow employees to see things a certain way. But those who try to really see the other side find that they can then do a better job of explaining theirs when it is their turn.
4. Try not to respond to criticism.
It's easy to get defensive when a fellow employee or a manager criticizes an idea or a proposed process. Criticism is hard for everyone to hear. But it is equally important to listen to the other person's reasoning for their opinion. There can be valuable information in the critique that can improve the original idea.
5. Take ownership.
Realize that personal responsibility is a strength, not a weakness. Effective communication involves admitting when an idea turns out to be a less than ideal solution. Ownership can defuse the situation, set a good example, and show professionalism and maturity. Managers notice.
6. Look for compromise.
MEANING WHAT YOU SAID
Communication is the basis for any relationship, no matter whether in your personal life or professional life. The way we communicate often entails more than words; in fact, the majority of people`s conversation is what is called "Non-verbal" communication. Non-verbal communication can be eye contact, posture and facial expressions. It is important to understand how people communicate utilizing non-verbal communication. Understanding this concept will help in expressing how you feel to others as well as improve relationships in your personal and professional life.
Non-verbal is how we interact with others while giving off signals that do not contain words. All non-verbal behaviors send strong signals to people with the ways we walk, how loud we speak or even in the way we sit. When people ask the question of, what is communication? They must understand that verbal communication is not the only form of communicating with others.
There are different roles that non-verbal communication play :
PRACTICE MAKES PERFECT
Let's face it. Each person will have to develop their own communication style to be effective. When working with others, effective communication can be the difference between a good day or a bad day at the workplace. Too many bad days have at times irreversible consequences.
There are ways that you can improve your non-verbal communication skills.